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  • Frequently Asked Questions
  • How do I make a purchase?
  • Am I safe to use my credit card online at Octopus Rock?
  • Can I add items to an existing order?
  • Can I change my delivery address after my order has been dispatched?
  • Does Octopus Rock deliver to multiple addresses?
  • Does Octopus Rock deliver to Post Office boxes?
  • Do I need to sign for my order?
  • Do you offer next day delivery?
  • How do I know if an item is in stock?
  • How do I know that the products I buy from Octopus Rock are authentic?
  • How do I return or exchange an item?
  • How will I know you received my order & when will payment be deducted?
  • Is my personal information kept private?
  • Is my swimwear package insured?
  • What duties and taxes will I have to pay?
  • What packaging will my order will be shipped in?
  • What payment methods does Octopus Rock accept?
  • When will I receive my order?
  • Which countries does Octopus Rock ship to?
  • Will I be refunded the full value of my order?
Answer:

The available sizes and colour/pattern will be listed against each item so that you can see what is in stock when you are shopping.

Please note that if a size/colour combination is sold out, you will not be allowed to add the item to your basket and a sold out message will appear.

If an item is in your shopping bag, please be aware that it can still be bought by another customer until you have completed your order.

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