PRIVACY POLICY

Octopus Rock is committed to protecting your privacy. The information that we collect from you, when purchasing from our website, will be used carefully and in accordance with UK data protection legislation.

Consent
By using the Octopus Rock website you are accepting and consenting to the practices described in this privacy policy and in the Terms and Conditions.
Any changes to our privacy policy will be posted on our website, please check frequently to see if there are any updates or changes to our policy.
This privacy policy applies to Octopus Rock only, but not to any websites linked to us. Please read the relevant privacy policies of any such websites before providing them with personal information.

Information Collected
Online visitors are required to enter personal information when they place an order with Octopus Rock. This information is required to fulfill the order. The information may include, but is not limited to name, email address, telephone number(s), billing and delivery address(s). Credit card details are entered directly into our payment partner’s systems (Protx and Bank Of Scotland, both highly respected and secure payment systems) and are neither stored, nor transmitted on our systems.

We will keep a record of your purchases with us, so that we are able to deal quickly with any issues that may arise with your order. We will also keep records of e-mails sent to us in order to ensure you have a seamless experience with our website and service. Your telephone number may be given to a courier for delivery services only. By storing this information we will be able to process your order and maintain the status of your order at all times. Your personal information may be checked with credit agencies to prevent fraud. Other data we may collect is regarding your use of our website, traffic to the website, length of time logged onto our website and similar systems data.

Updating Your Personal Details
If at any time you wish to unsubscribe from our website, or change any of your personal details, you can do so by sending an email to enquiries@octopusrock.com and we will update our records.

Commitment
We will only collect personal information that is deemed necessary to ensure that we can deliver a seamless order process and the highest level of customer service. We will take all reasonable steps to ensure the security, privacy and integrity of the personal information that you provide.